Get your Hospitality Services Course NVQ and

Learn the skills you need to find your first job
in the Hospitality Industry.


Subject area:

Front Office, Accommodation Service, Food and Beverage.


Full time.


1 year.


City & Guilds Level 2 NVQ in Hospitality Services; RSPH Level 2 Health & Safety Certificate; RSPH Level 2 Food Safety Certificate; WSET Wines Level 1 Certificate.


This Hospitality Services Course NVQ is a craft diploma. It provides the knowledge and skills to set you on the progression route to hospitality services related degrees such as Travel and Tourism, Event Planning or Hospitality Management. Or it can lead you to employment opportunities. ​

Your training will include:

Customer service skills

  • Give customers a positive impression of yourself and your organisation
  • Give accommodation & reception service
  • Work effectively as part of a hospitality team
  • Serve alcoholic and soft drinks
  • Serve food at the table
  • Maintain food safety when storing, holding and serving food

Basic cooking skills

  • Prepare, finish and present canapés and cocktail products.
  • Make and serve a range of hot and cold drinks.
  • Finish simple salad and fruit dishes.
  • Prepare hot and cold sandwiches.

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Who Can

Are you a girl 18-24 that wants to take on more responsibility at work in the hospitality sector?

You might want to work as a chef, kitchen assistant, room attendant, waitress or hotel receptionist.
Whatever area you’re interested in, we have this introductory Certificate in Hospitality to suit you. Get your Hospitality Services Course NVQ NOW!

Requirements needed

  • You are an EU student or you have a European passport.
  • You have GCSE English and Maths at least 4+ grade. However, each application will be considered on individual merit.
  • You have completed a two day try out at Lakefield.
  • You had a successful interview.
  • You have two references.


National Vocational Qualifications (NVQs) are a qualification in competency style.

This means that assessment will be by practical skills testing, observation and theory-based exams.


The total cost of the course is £1760.

You will be required to purchase chefs whites, knife set, and textbooks before the start of the course. Details will be sent out once you have been offered the place.

Financial help can be applied for through the College’s bursary fund once your application has been processed.

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    Progression route &
    Links with the industry

    After your Hospitality Services Course NVQ, you can progress your study to an NVQ Level 3 or go straight into employment. If you wish to enter the world of work, we will offer you career support, boost your CV and put you in contact with employers with whom we have built strong partnerships.

    After receiving your certificate progress to:

    Course title: For Level Mode Duration
    Level 3 NVQ in Hospitality Leadership and Supervision Further Education 3 Full-time 1 year Info
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    " My study programme developed around Hospitality Services Level 2. Now I'm working as hotel room service at the ​hotel of Ritz London!"